Complaints Procedure
In case of complaints about the psychological services offered by Psych. Zoya, please inform me about this in writing in advance. You can send me an email at: olga@psychzoya.com. It might be a misunderstanding, which could be solved by talking. The Psychologist will try to solve the issue to accommodate your satisfaction.
If you are still dissatisfied, you can contact the governmental organisation: De Geschillencommissie Zorg. More information can be found on the website: www.degeschillencommissiezorg.nl.